Truth in Advertising

In the brochures, kayaking with your family looks like an absolute blast. People are laughing and loving life, exploring nature via some of the world's most beautiful waterways. In reality, it's just an hour of me frantically moving my arms while the 8-year-old sitting behind me occasionally says "I'll help" approximately 5 seconds before we … Continue reading Truth in Advertising

Workplace Communication Tip #87

It's always good to address people by their first name in a conversation, as it makes them feel seen and builds a connection.  But it can be overdone, and cross a line if not used with care.   For instance, the following statement is an example of a positive use of a first name:  "Have a … Continue reading Workplace Communication Tip #87