“I’m thinking you don’t belong here”

Captchas, those annoying “prove you’re not a robot” tests that many websites require to show you belong there, are something that have no analogue in the pre-digital age, or at least none that I can think of. I don’t ever recall trying to enter, say, my gym back in the 90’s and having someone (likely … Continue reading “I’m thinking you don’t belong here”

Workplace Communication Tip #87

It's always good to address people by their first name in a conversation, as it makes them feel seen and builds a connection.  But it can be overdone, and cross a line if not used with care.   For instance, the following statement is an example of a positive use of a first name:  "Have a … Continue reading Workplace Communication Tip #87